Ticketing Policy

These terms apply only to events, workshops and other New Notions ticketed events. Tickets are sold as digital tickets and subject to these terms and conditions. If you require terms of refunds for physical products please visit our refunds policy.

If you require help please contact info@newnotionscinema.com


New Notions reserve the right of admission. New Notions reserve the right to, in unavoidable circumstances, alter the programme without prior notice.  

By buying a ticket or attending an event at New Notions, you give your consent to being filmed, audio recorded or photographed. Should an event be recorded this will be signposted at entry. If you have any objection then please make yourself known to staff. No cameras or tape recorders are allowed in the auditorium.  

Screenings start at the advertised times. Tickets cannot be purchased after the screening start time. Pre-booked tickets can be collected if the screening has commenced, however latecomers will be seated by staff to minimise disruption to other members of the audience. New Notions reserve the right to not admit latecomers and to resale tickets after the screening has started.  

Tickets cannot be returned or exchanged other than in exceptional circumstances when New Notions may issue a complementary ticket at the same value of the ticket bought. The complimentary ticket will be valid for 1 month from the date of issue subject to availability. Under no circumstances will a complementary ticket be issued for past performances.  

Refunds will only be issued in the event of a performance being cancelled. You will be contacted in the event of a performance being cancelled or if there is a major change to your chosen performance.